Terms of Service

 

 

Ampersand Candle Co (“us”, “I” “we” or “our”) is a trading name for Studio 638 Ltd, a limited company registered in England & Wales, with registration number 07013702. Our registered address is 9 Alma Street, Melbourne, Derbyshire DE73 8GA. We design, and make small batch, hand poured soy wax candles. By using our website, www.ampersandcandle.co, you agree to follow and be bound by the following Terms and Conditions of service below. If you are in disagreement with these Terms and Conditions, please discontinue to use this site in any way. 

 

Promotional Notices

If you have signed up to receive our updates and emails, and/or placed an order with us, you have given us your consent to send you promotional notices. Please be assured we would never share these details with third party companies. You can refer to our Privacy Policy for more information.

 

Placing Orders

When you place an order to purchase a good/goods from Ampersand Candle Co, we will send you an order confirmation email affirming that we have received your requested order. This does not confirm acceptance of your order. Your order is accepted and the contract of sale is completed when your order is dispatched. Upon dispatch, you will receive a second confirmation email, stating that your order is on its way to you. VAT is included in the prices stated, and delivery is selected and added upon final price at checkout. We reserve the right to send first time orders to billing addresses, or to cancel orders if all details on accounts are not true to what is stated.

 

Processing Orders

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. All our orders are processed securely by Stripe. Ampersand Candle Co does not handle any credit card data for orders placed online.

 

Returns & Exchanges

Upon receiving your order, you as the customer have the right to return, or exchange your order within 14 days of receiving. For more information, please refer to our Returns and Exchanges

 

Don’t Be Naughty

You must not use www.ampersandcandle.co for fraudulent purposes, or in connection with any criminal offence or unlawful activity. This website and its content is copyright of Studio 638 Ltd. All rights reserved.

 

Sharing Content

Our site does contain certain material which is owned by or licensed to us. This includes but is not limited to, the design of our products and packaging, graphics, photographs, the design and layout of our website. All we ask is that content from our website being shared be credited to us, Ampersand Candle Co and a link to the site would be appreciated.

 

Discount Codes & Promotions

Discount codes, and referral discount/voucher codes are at our discretion, meaning that we are able to terminate specifics at anytime, and are able to amend amounts over time. Misuse of these discount/voucher codes can result in termination of rights and use of the code.

 

Ampersand Candle Co reserves the right to modify the Terms and Conditions stated above at any time applicable, and upon breach or violation to any of the Terms stated above, services of Ampersand Candle Co to the customer will be terminated.